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Essential Tools for Your Insurance Business: Discover Our Top Features
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A Note for You

We are thrilled to introduce our latest system tailored to empower Insurance Brokers and Agents with a suite of essential tools. Our platform currently boasts a range of critical features, and we are committed to ongoing enhancements to better serve your evolving needs. Your insights matter to us, and we actively invite your feedback and suggestions to further refine and optimize the system. While we've diligently worked to ensure a seamless experience, we acknowledge that, like any sophisticated system, there may be unforeseen bugs. Our dedicated team is committed to promptly addressing and resolving any challenges.

Please don't hesitate to share your thoughts with us anytime; together, we can shape an even more effective solution for you.

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Some of the most important features

Manage Clients

Master client management with ease. Add and update client records quickly and easily, and keep track of all their essential details. Here's what you can do:

  • Store and manage client addresses, phone numbers, email addresses, and social media contacts
  • Add notes and format them to suit each client's unique requirements
  • Assign custom status levels to each client to reflect their importance or status

Looking for a specific client? No problem. Our powerful search and filtering tools help you find clients quickly and easily. Here are just a few of the criteria you can search by:

  • Name
  • Phone number
  • Birthdate
  • Custom status
  • Contract role

And that's not all. No matter how many clients you have, you'll always have a clear overview of which contracts they're part of. Make client data management a breeze.

Woman managing clients into a stack

Manage Client Lists

Organize your clients like never before! With just a few clicks, you can create custom lists that help you manage your business more efficiently.

Consider the possibilities:

  • Create lists of clients you want to contact soon
  • Collect clients who have shown recent interest in changing their contract
  • Group clients who have contacted you by phone
  • Organize clients who are eligible for a certain contract type
  • And many more!

By keeping your clients organized and easily accessible, you'll be able to provide them with the care they deserve, while saving yourself valuable time.

Woman checking a client list

AuditTrack

AuditTrack is a secure and reliable audit management system that helps you comply with data protection regulations and meet your audit goals. With AuditTrack, you can:

  • Never lose any information due to reliable database-level tracking
  • See all data changes, updates and trends

AuditTrack is designed to help you protect the data security of your data

Keep track of all your client edits

Manage Contracts

Easily add and modify contract records. Contract data includes among other data the...

Effortlessly manage your contracts with our user-friendly system. Keep track of all the necessary details, including:

  • Insurance company
  • Contract type
  • Premium amount
  • Inception and maturity dates
  • Associated Clients

Search and filter through your contracts with ease, finding exactly what you need by:

  • Contract number (reference number)
  • Contract status
  • Inception or maturity date
  • And more!
Manager handling contracts

Commission Management

Get rewarded for your hard work with our commission tracking feature. With just a few clicks, you can:

  • Set commission rates on a "per Contract Type" basis, so you can easily manage different contracts with the same commission conditions.
  • Track how much you've earned from a single contract so far, so you know exactly what to expect in terms of compensation.
  • Identify which contracts are the most profitable, so you can focus on the ones that really pay off.

Revolutionize your client data management for a more productive workday.

Woman managing clients into a stack

Fileo: File Management

Seamless Document Association: Connect client documents effortlessly within Fileo, ensuring immediate access to crucial files whenever needed. Say goodbye to scouring emails or other folders for urgently needed files.

  • Efficient Organization and Intuitive Interface: Navigate through your files effortlessly, saving valuable time and maintaining a clutter-free digital workspace.
  • High-Level Security with Cloud Technology: Fileo is built on state-of-the-art cloud technology, specifically Microsoft Azure, ensuring the highest level of protection for your valuable files. Your data's security is our top priority.
  • Instant Access to All Client Documents: Have all client documents at your fingertips.
  • Available Across All Tiers: From Basic to Premium, Fileo is accessible to all users.

Fileo's initial release was in October 2023, and we are continually adding new features. To unlock the full potential of Fileo, all you need is an account with Insurance Buffalo – your gateway to a seamless, secure, and organized client document management system.

Safe with files inside. Fileo: Insurance Buffalo safe file management

Up-to-date Notifications

Get ahead of your business with our automatic notifications. Don't miss important events like contracts that are about to mature or other crucial details. You can even customize when you receive these notifications to fit your schedule.

Stay informed and up-to-date with your clients, and never miss a beat. We're always here to hear your suggestions and ideas for additional notifications you'd like to receive.

Woman checking her notifications on site and by email

Business Page

Boost your online presence and get discovered by potential clients with our public business listing.

Here's what you get with our business listing:

  • Get your business and name indexed by popular search engines.
  • Let clients find you based on your business features such as your name, phone number, areas of operation, languages you speak, insurance brands you represent, and products you offer.
  • Inform your clients of your business hours and get a dedicated Internet address that you can share on your business card and other communication materials.
  • Write a compelling sales pitch and personal description of your business to attract clients.
  • Allow anyone to contact you without revealing your email address.
  • Benefit from a secure and safe platform to showcase your business.

Don't miss out on potential clients! Sign up for our free business listing now and see the difference for yourself.

Man studying his business page

Collect client data quickly

Say goodbye to tedious client data collection. With our innovative tool, you can effortlessly collect client data in various situations.

Here are some features of the tool:

  • Impress potential clients with a short URL that leads them to the input form, making data collection quick and easy.
  • Access all your newly acquired clients right away within your Client Management for seamless organization.
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Bulk eMail

Communicate with your clients effortlessly and stay in touch with many of them simultaneously while adding a personal touch. Our platform provides you with the tools to make it happen.

  • Send emails to multiple recipients at once, saving you time and effort
  • Select recipients based on the lists you created for easy segmentation and targeting
  • Personalize your emails to add a human touch and engage with your clients

No more struggling with communicating with clients, we make it easy and efficient for you. Try it out today and experience the difference!

Person sending eMails in bulk

Manage Users

Unlock more possibilities by adding Users to your account.

  • Easily add, remove, and edit user accounts to facilitate team collaboration.
  • Users can manage their own clients and contracts, saving you time and effort.
  • Grant privileges to your users, such as the ability to see all clients under your account, edit your business page, view and edit contracts, and send messages, among others.
  • Keep an overview of all your clients and contracts, including those of your users.
  • The number of users you can add depends on the package you have booked, giving you flexibility to choose the right plan for your business needs.
  • Grant users privileges like

    • Seeing all clients under your account (incl. those of yourself and other users)
    • Edit your Business Page
    • View your contracts
    • Edit your contracts
    • Send Messages
    • ...and more

    Don't limit yourself to managing your business alone. Add Users to your account and take your business to the next level.

Manage users by setting various statuses

Custom Reminders

Never forget an important task or deadline again with our automated reminder system. Set reminders for yourself and receive them through our on-site notification system and by email. Here's what you can expect from our system:

  • Write notes and schedule reminders for specific dates and times.
  • Receive reminders with additional data, such as client details, to help you take action immediately.
  • Stay organized and on top of your tasks with our efficient and easy-to-use system.
  • Say goodbye to missed deadlines and hello to a more productive workflow with our automated reminder system. Sign up now to get started!

Person being reminded of previous set note

Import your clients

Unlock the power of your data with our import feature!

  • Our data experts can import all your clients and contracts for you - contact us for further details
  • Experience the convenience of digital accessibility from any internet-capable device and bid farewell to the hassle of paper records.
  • Your data is always transmitted securely with an encrypted connection
  • Eliminate the hassle of manual data entry and get back to doing what you love most – growing your business!
  • Have access to all your business files wherever you are, and from most Internet capable devices.
  • Gain peace of mind knowing your business files are accessible anytime, anywhere
  • Review our trustworthy Terms and Conditions and Privacy Policy for peace of mind
Person ordering files and folders

Have a question? We're here to help! Ask us anything and we'll get back to you in no time. Our team is dedicated to providing you with the best possible experience, so don't hesitate to reach out. We're here to help you grow your business and achieve your goals.

Further Information

We value your input and strive to meet your needs.

Take advantage of our free trial offer today to experience our solution for yourself.
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No automatic subscription.
See how our platform can help your business grow.

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For additional information, please refer to the following pages:
Frequently Asked Questions
Features of Insurance Buffalo

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